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ERP-Scale generates two types of activation emails: Emails generated during the activation process These alerts are sent if an error occurs when ERP-Scale is attempting to activate the licence. Each alert refers to a single licence. These alerts can be sent repeatedly. Proactive activation alerts sent monthly by Pocket Programs This alerts are sent once […]
During the activation process, ERP-Scale generates emails if the activation process fails. These emails can be disabled by removing the email address entered in the licencing window in ERP-Scale. To disable these emails follow these steps: Open the ERP-Scale configuration on the computer where affected licence is installed. Identify the device the licence is assigned […]
Pocket Programs sends licence activation alerts every month. The alert email refers to all licences registered to the email address where the licence has an activation issue. Activation alerts can be disabled for a licence in our Licence Portal. To disable activation alerts for a licence, follow these steps: If you do not already have […]
The latest releases of ERP-Scale use new geographically redundant URLs for licence activation URLs (using Azure traffic manager). The current URLs will continue to work (as they are the eventual endpoint) with older builds. You will need to verify the new URLs before installing any build including or after ERP-Scale PSE V4.0.2 Build 21084 or […]
Licence activation is the automatic process which occurs every three months. It allows us to monitor that the licences are being used ‘legally’, but also gives you the freedom to quickly reassign a licence due to hardware failure. It is different from the expiry period. Automatic reactivation typically fails because an installation of ERP-Scale within […]
If the PC on which ERP-Scale is installed does not have an Internet connection, automatic activation of the licence will fail. In this case the ERP-Scale licence can be activated using a web browser. In the ERP-Scale configuration utility open the licencing page: At the bottom of the screen are two links for activating via […]
When activating a licence in ERP-Scale the following error is displayed:
To switch on logging in the activation relay, follow these steps. Once logging …
ERP-Scale requires access to the Internet for licence activation. Access to the internet …
The licence number is entered on the device properties. Start the ERP-Scale configuration utility and open the properties page for the SAP-Scale server. Then select the device to be licensed, and click “Licence”: On the Licence page, enter the licence number and the password*: *Note: The licence password is selected when purchasing licences. Once the licence number […]
Pocket Programs has introduced licence alerts to proactively warn our customers when the activation of their licences is about to expire. The alerts are sent via email about 7 days before the end of the month in which the activation key for the licences is due to expire. These alerts are provided free of charge […]
Note: This applies to ERP-Scale V4.0.2 and later. Pocket Programs provides two licence activation servers, one in Europe and one in the USA. When activating (or re-activating) the licence, ERP-Scale will try to use the following URLs: https://licenceUsa.azurewebsites.net/ https://licenceEurope.azurewebsites.net/ https://act.pocketprograms.com https://eu.act.pocketprograms.com https://us.act.pocketprograms.com You can use the Test connection function in the ERP-Scale configuration utility to […]
The licence password is used to ensure that only the owner of the licence can activate the licence. When purchasing licences you must select a licence password. This must be entered into ERP-Scale when activating the licence for a device: